Services

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Social Workers provide support to you and your family as you adjust to the challenges of navigating the NDIS and other Government and Non Government bodies. Our team will assist with the relevant processes and application required to have your goals met.

Below are some of the specific areas in which our social workers may be able to provide support:

• Practical advice and advocacy related to benefits, entitlements and finances.
• Counselling
• Psychosocial assessment of impacts of illness or disability on your life
• Assistance with navigating funding and support systems including the NDIS
• Adjustment support related to life changes
• Assessment and support to access services in your community
• A multidisciplinary team to support and develop individualised plans
• Applications for tenancy/accommodation and crisis services

This service can be billed out of the Capacity Building: Assessment Recommendation Therapy or Training - Social Worker funding

Specialist support coordination is a higher level of support. The focus is on reducing complexity in the participant’s support environment and helping the participant overcome immediate and/or significant barriers in plan implementation. 

Specialist support coordination helps participants: 

• address complex barriers that affect their access to supports
• design a service plan for their support needs, where appropriate.

This service is billed from you Support Coordination: Support Coordination Level 2 or Specialist Support Coordination Level 3 funding 

Positive Behaviour Support (PBS) under the National Disability Insurance Scheme (NDIS) is a person-centered approach that focuses on understanding and addressing the underlying causes of challenging behaviors. It aims to improve the quality of life for individuals with disabilities by teaching them new skills and strategies to replace challenging behaviors. PBS emphasizes positive reinforcement, skill-building, and environmental modifications to promote independence and well-being. By working collaboratively with individuals, their families, and support networks, PBS creates tailored plans that empower individuals to thrive and lead fulfilling lives.

This service is billed under Improved Relationships

Our professional counselling services offer a safe, confidential space for individuals to explore and address personal challenges. Whether you're dealing with stress, anxiety, relationship issues, or seeking personal growth, our experienced counsellors are here to support you. Through compassionate listening and tailored strategies, we help you develop the tools to improve your mental well-being and navigate life's challenges with confidence.

This service is billed under Improved Daily Living or Core

Our MentorMate and SisterLink Programs are both unique to our service. These programs are for people with a history of trauma who may be experiencing anger management issues or self- esteem challenges. 

The training for these programs was designed internally by our Psychologists and Senior Social Workers and is a mandatory component of the ongoing training we provide our Mentors. Our staff have access to our therapies team at all times for feedback and supervision.