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Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application for incident reporting and data storage and analysis (the  “App"). By using the Catalyst App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our App, including:

Personal Information: When you register or use our App, we may ask you to provide certain personally identifiable information, such as your name, email address, and phone number.

Incident Reports: Information you provide when reporting an incident, including details of the incident, location, and any other relevant data.

Usage Data: We may collect information on how the App is accessed and used, including your device's Internet Protocol (IP) address, browser type, operating system, and usage patterns.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to monitor activity on our App and store certain information.

How We Use Your Information

We use the collected information for various purposes, including:

- To provide and maintain our App.

- To notify you about changes to our App or services.

- To allow you to participate in interactive features of our App when you choose to do so.

- To provide customer support.

- To gather analysis or valuable information so that we can improve the App.

- To monitor the usage of the App.

- To detect, prevent, and address technical issues.

- To fulfill any other purpose for which you provide it.

Disclosure of Your Information

We may share your information in the following situations:

With Service Providers: We may employ third-party companies and individuals to facilitate our App ("Service Providers"), provide the App on our behalf, perform App-related services, or assist us in analyzing how our App is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

For Legal Reasons: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

- The right to access, update, or delete the information we have on you.

- The right to rectification.

- The right to object.

- The right of restriction.

- The right to data portability.

- The right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

Third-Party Links

Our App may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: mia@coastcaresydney.com

Phone: 0478 481 183

Address: Level 4/29 Kiora Rd, Miranda, NSW, Australia, 2228

Thank you for using Catalyst. Your trust is important to us, and we are committed to protecting your privacy.

Terms and Conditions

These Terms and Conditions ("Terms") govern your use of our mobile application for incident reporting and data storage and analysis (the "App"). By accessing or using the App, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the App.

Acceptance of Terms

By using the App, you confirm that you are at least 18 years old or have the consent of a parent or guardian. If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the App after any such changes constitutes your acceptance of the new Terms. Please review these Terms periodically for updates.

User Accounts

To access certain features of the App, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

User Responsibilities

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree not to:

- Use the App in any way that violates any applicable federal, state, local, or international law or regulation.

- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the App, or which, as determined by us, may harm Catalyst or users of the App or expose them to liability.

- Submit any false or misleading information when reporting incidents.

- Use the App to transmit any unsolicited or unauthorized advertising, promotional materials, or any other form of solicitation.

Incident Reporting

When you report an incident through the App, you agree to provide accurate and truthful information. You acknowledge that false reporting may result in legal consequences and that we may take appropriate action against users who submit false reports.

Intellectual Property Rights

All content, features, and functionality of the App, including but not limited to text, graphics, logos, icons, and software, are the exclusive property of Catalyst or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content from the App without our express written permission.

Third-Party Services

The App may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Terms and Conditions and Privacy Policies of any third-party sites or services that you visit.

Disclaimers

The App is provided on an "as-is" and "as-available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the App or the information, content, materials, or products included in the App. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

In no event shall Catalyst, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the App; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the App; (iv) any bugs, viruses, or other harmful code that may be transmitted to or through the App by any third party; and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the App.

Indemnification

You agree to defend, indemnify, and hold harmless Catalyst and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses.