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CoastCare Sydney

(02) 9188 7731

Catalyst

CoastCare Sydney > Catalyst

Catalyst App for Behaviour Support Practitioners

The Catalyst App is now available for download on both Apple and Android devices. Designed for Behaviour Support Practitioners, it provides secure incident reporting, data storage, and analysis tools to streamline your workflow.

Download Now in the App Store
CATALYST APP – STREAMLINING NDIS SUPPORT

IT’S HERE!
Catalyst is a smart, all-in-one app designed specifically for NDIS service providers and practitioners. It helps track incidents, monitor behaviour, and analyse patterns in real time.
Features include:

  • Real-time reporting
  • Clear actionable data
  • Easy downloads for record-keeping
  • Efficient behaviour tracking
App Store Google Play

Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application for incident reporting and data storage and analysis (the “App”). By using the Catalyst App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

  1. Personal Information: Name, email, and phone number.
  2. Incident Reports: Details and context of reported incidents.
  3. Usage Data: IP address, device type, and usage patterns.
  4. Cookies & Tracking: Used for analytics and performance improvement.

How We Use Your Information

  1. To provide and maintain our App.
  2. To notify you of updates and new features.
  3. To provide customer support.
  4. To analyze and improve functionality.
  5. To monitor performance and detect technical issues.

Disclosure of Your Information

We may share your data with trusted service providers who support our operations, or if required by law. In the event of a business transfer or merger, your data may be transferred with notice provided.

Data Security

While we take all reasonable steps to secure your data, no electronic storage method is completely secure. We use industry-standard encryption and safeguards to protect your information.

Your Data Protection Rights

  1. Access, update, or delete your data.
  2. Request data portability or withdraw consent.
  3. Object to or restrict processing of personal information.

Third-Party Links

Our App may link to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their Privacy Policies.

Contact Us

If you have any questions about this policy, please contact us:

  1. Email: mia@coastcaresydney.com
  2. Phone: 0478 481 183

Address: Level 4/29 Kiora Rd, Miranda, NSW, Australia, 2228

Terms and Conditions

These Terms and Conditions govern your use of our mobile application for incident reporting and data storage and analysis (the “App”). By using the Catalyst App, you agree to these Terms.

User Accounts

Users must provide accurate information and maintain confidentiality of account credentials. Catalyst is not liable for unauthorized access due to user negligence.

User Responsibilities

  1. Use the App lawfully and ethically.
  2. Do not submit false or misleading reports.
  3. Do not use the App to transmit unauthorized advertising or spam.

Intellectual Property

All content and design elements in the Catalyst App are owned by Catalyst or its licensors. No part of the App may be copied or reproduced without permission.

Limitation of Liability

Catalyst and its affiliates are not liable for indirect or consequential damages arising from App usage, including data loss, unauthorized access, or service interruptions.

Contact

For any inquiries about these Terms, please contact us at mia@coastcaresydney.com.